Attention Current PC Banking Users:
NEW SECURITY ENHANCEMENTS COMING SOON!
In mid-March, we will be enhancing the security of
PC Banking. Some changes will be made to the login
process to help keep your money even safer.
Streamlined Login Process
After the upgrade, you may notice the picture & phrase that previously appeared when you logged in have been removed. In addition, you will no longer be required to formally register your computer; the new system will have the technology to recognize if your computer has been used before to access the system. We are implementing a more secure and behind the scene process to validate your device
(PC, laptop, tablet, mobile phone), username and password.
Enhanced Security Settings
We are also adding additional layers of security in the event you login from a device that has not been used in the past. Instead of the simple challenge questions you used in the past, you will be asked to validate your identity through a one-time security code via a phone call or SMS message. If a phone is
not available, you will be asked to answer a series of questions to validate your identity. These enhanced security features help safeguard your information.
This new validation process requires us to have your current phone number. Employees will be talking with customers to ensure we have the appropriate phone number for you. You may also call customer service to share your current number with us.
If you have additional questions or concerns, please feel free to contact customer service at
(563) 243-1243 or 1(800)243-9007 or firstname.lastname@example.org
NEW to PC Banking?
With PC Banking, Clinton National Bank's Home Banking Service, you can be "online" rather than "in line" and take care of all of your banking needs in the comfort of your home or office.
It's EASY to use!
It's PC Banking...
Clinton National Bank is proud to bring you convenient banking from your personal computer. Whether you are transferring money from one account to another, paying bills, or checking account balances, you can do it all from the comfort of your home or office with your PC.
PC Banking is a Free Service for all of our bank customers.
Through your PC you can do your banking with ease, 24 hours a day, seven days a week! There's never been an easier, more convenient way to do your banking. With simply a few strokes on your computer, you're connected to your account and a full array of banking services.
With PC Banking you can...
- Retrieve up-to-the-minute balances on checking or savings accounts and certificates of deposit.
- Make loan and line of credit balance inquiries.
- Retrieve transaction histories.
- Make real-time transfers of funds between checking and savings accounts.
- Utilize file export capabilities to Microsoft Money and Intuit Quicken.
- E-mail messages to bank personnel.
- Pay your bills on a one-time or future date basis.
It's Easy to Get Started!
You will find a quick application for PC Banking on our website. Click on the PC Banking Enrollment icon on the right side of every page on our website, answer some basic questions and in a few short days we will contact you with the details to get you started. Enroll For PC Banking Now!
If you have questions, call us during normal bank hours at (563)243-1243 or 1(800) 243-9007. After normal bank hours, you can receive help by calling our 24 hour service at 1-888-226-5418.
Set Up Alerts to Help You!
Use PC Banking to set up free Alerts on your accounts to make banking as simple and worry-free as possible! Get notified when these situations occur by receiving a text message on your cell phone or an email to your computer:
Types of Alerts:
Your Balance is Too Low
Your Balance is Too High
It’s Time to Pay a Bill
Paying a Bill Overdrew Your Account
Your Password Changed
And Many More!
Setting up your own Alerts is easy! Visit our PC Banking homepage. Click on the Customer Service heading on the top of the page. Next, go to the Contact Options heading and click on Manage Alerts. Choose the account you’d like to use and simply select the Alerts which work best for you.
Paying Bills Online
One of the most convenient features of PC Banking is the free bill payment service. With simply a few clicks on your keyboard, you can have funds transferred from your account to pay any of your bills. There's no stamps to purchase or no dropping off payments. The payment will be electronically sent, or a check will be created and mailed to the recipient you want to pay. It's fast, simple, safe and it's free!
Business PC Banking
You can view multiple accounts online along with performing ACH and collections online. Benefit from receiving customized reports and request wire transfers online.
Business PC Banking Plus
With this product, you receive all of the features found in Business PC Banking along with fraud protection tools such as Positive Pay and Account Reconciliation. You can also automatically draw funds from an approved line of credit at Clinton National Bank.
System Requirements for PC Banking
Your computer must have Internet access. Netscape 6.2 with 128-bit encryption or greater or Microsoft Internet Explorer 5.5 or greater.
Password Requirements for PC Banking
PC Banking security involves specific password requirements to be maintained with your PC Banking account. Click here to learn more about PC Banking password requirements.
Call us during normal bank hours at (563)243-1243 or 1(800) 243-9007. After normal bank hours, you can receive help by calling our 24 hour service at 1-888-226-5418.
Please remember, no one from Clinton National Bank will ask for confidential information via e-mail. We may, however, request information via the secure Bank Mail system in PC Banking. Please report any suspicious e-mail requests to Clinton National Bank immediately.
Please refer to this FTC resource for important information on how to protect yourself from identity theft:
FTC, "How Not to Get Hooked by a 'Phishing' Scam"
PC Banking Fraud Prevention Best Practices
User ID and Password Guidelines
Create a “strong” password with at least 8 characters that includes a combination of mixed case letters, numbers, and special characters.
Change your password frequently.
Never share username and password information.
Do not use an automatic login feature that save usernames and passwords.
Do not use the same password on all the websites you visit.
Do not use the same passwords at home that you use at work.
Register each computer used to access PC Banking.
Do not use public or other unsecured computers for logging into PC Banking.
Do not conduct online banking over wireless that you don’t own.
Check the last login date/time every time you log in.
Review account balances and transactions regularly (daily) to confirm payment and other transaction data.
Immediately report any suspicious transactions to Clinton National Bank.
View transfer history available through viewing account activity information.
Take advantage of and regularly view system alerts; examples including Email change alerts and password change alerts.
Do not use account numbers, your social security number, or other account or personal information when creating account nicknames or other titles.
Review historical reporting features of your online banking application on a regular basis to confirm payment and other transaction data.
Never leave a computer unattended while using PC Banking.
Tips to Protect Online Payments & Account Data
Take advantage of transaction limits.
When you have completed a transaction, ensure you log off to close the connection with the financial organization's computer.
Required Security Procedures for PC Banking
Do not open e-mail from unknown sources. Be suspicious of e-mails purporting to be from a financial institution, government department, or other agency requesting account information, account verification, or banking access credentials such as usernames, passwords, PIN codes, and similar information. Opening file attachments or clicking on web links in suspicious e-mails could expose your system to malicious code that could hijack your computer.
- Never respond to a suspicious e-mail or click on any hyperlink embedded in a suspicious e-mail. Call the purported source if you are unsure who sent an e-mail.
- If an e-mail claiming to be from Clinton National Bank seems suspicious, please contact Clinton National Bank.
Clinton National Bank will never ask you to verify username or passwords via an email request.
Install anti-virus and spyware detection software on all computer systems. Free software may not provide protection against the latest threats compared with an industry standard product.
- Update all of your computers regularly with the latest versions and patches of both anti-virus and anti-spyware software.
Ensure computers are patched regularly, particularly operating system and key application with security patches.
- Install a dedicated, actively managed firewall, especially if using a broadband or dedicated connection to the Internet, such as DSL or cable. A firewall limits the potential for unauthorized access to your network and computers.
- Check your settings and select, at least, a medium level of security for your browsers.
- Be advised that you will never be presented with a maintenance page after entering login credentials. Legitimate maintenance pages are displayed when first reaching the URL and before entering login credentials.
PC Banking does not use pop-up windows to display login messages or errors. They are displayed directly on the login screen.
- If you receive a pop-up window, close it with the X in the corner. Never use any buttons within the window.
PC Banking never displays pop-up messages indicating that you cannot use your current browser.
- PC Banking error messages never include an amount of time to wait before trying to login again.
Being asked repeatedly to enter your password/token code are signs of potentially harmful activity.
- Being asked if your computer was previously registered is a sign of potentially harmful activity.
Web Site DisclosureClinton National Bank is not responsible and has no control over the subject matter, content, information or graphics of the web sites that have links here. Visiting these links are at your own risk. The accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by Clinton National Bank. Please contact us with any concerns or comments