Clinton National BankTraditional Hometown Banking...Since 1865
Since 1865, Clinton National Bank has been meeting the financial needs of our customers and this community.

        General Security Tips

In a continuing effort to provide you, our customer, with up-to-date information regarding the safety of your identity and privacy, we have outlined the following best practices.
  • Never give out your bank or credit card account number over the telephone to someone who called you.
  • Never take money out of the bank and give it to someone you don't know.
  • Destroy credit card solicitations you receive in the mail, especially if they have checks attached.
  • Never disclose your Social Security number.
  • Always review your bank statements for discrepancies.
  • Never give out your ATM or debit card or disclose the PIN number.
  • Do not keep your PIN number in the same place you keep your ATM or debit card.
  • If you ever feel uncomfortable about any situation involving your money, call the bank or your local police department.
  • Remember that banks, insurance companies, investment managers and government agencies will never call you or email you and ask for your account number, PIN number or other non-public information.

Please review the links on the left for further information

Debit Card Security

Clinton National Bank uses a fraud monitoring service to review transactions on our EasyCheck Cards and Shazam Cards for potential abuse. Transactions are reviewed by this system within minutes of being authorized. This monitoring does not affect your ability to make purchases.

Transactions are monitored 24 hours a day, seven days a week. Fraud analysts will call cardholders if they detect suspicious activity. An automated call will be placed to you using the latest information we have on file for you. You will be asked to call 1-800-830-1925 to verify the status of the transaction(s) in question.

If you confirm the suspected transaction is valid, no action is taken. If you confirm that the suspected transaction is fraudulent, the fraud analyst will block further activity for that card, and you will be asked to contact Clinton National Bank Customer Service. We will then reissue you a new card and assist you in disputing any fraudulent charges.

In the event you cannot be contacted, the fraud analyst will block further activity for that card, and you will be asked to call 1-800-830-1925 or contact Clinton National Bank.

 

 
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Member F.D.I.C.
235 6th Avenue South Clinton, Iowa 52732 • 1-800-243-9007
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