Reporting Fradulent Activity After the Bank is Closed
If you need to report fraudulent activity after bank hours please call the following numbers:
Clinton National Bank Credit Card 800-423-7503
Clinton National Bank Debit Card 800-236-2442
Debit Card Security
Clinton National Bank uses a fraud monitoring service to review transactions on our EasyCheck Cards and Shazam Cards for potential abuse. Transactions are reviewed by this system within minutes of being authorized. This monitoring does not affect your ability to make purchases.
Transactions are monitored 24 hours a day, seven days a week. Fraud analysts will call cardholders if they detect suspicious activity. An automated call will be placed to you using the latest information we have on file for you. You will be asked to call 1-800-830-1925 to verify the status of the transaction(s) in question.
If you confirm the suspected transaction is valid, no action is taken. If you confirm that the suspected transaction is fraudulent, the fraud analyst will block further activity for that card, and you will be asked to contact Clinton National Bank Customer Service. We will then reissue you a new card and assist you in disputing any fraudulent charges.
In the event you cannot be contacted, the fraud analyst will block further activity for that card, and you will be asked to call 1-800-830-1925 or contact Clinton National Bank.
FBI Fraud Alert Tips (Click HERE to view information provided by the FBI)
Email and Internet Security
Keep Anti-Virus and Anti-Spyware software up to date on your computer. Be aware of cookie use on your computer. In many instances cookies are useful and will not cause a problem, such as ones that store a username/password so you won't have to re-enter it when you visit the website that issued it. In other cases they are used for "data mining", or tracking your motions through a website. This information can then be used for fraudulent purposes.
Be aware of a fraudulent practice known as Phishing: It is the act of sending an email to a user claiming to be from a legitimate establishment in an effort to obtain personal information. The email will look like it is coming from a known company but is in fact coming from a "look-alike" website. The email will most often tell you that your account with them needs to be updated and ask you to provide account numbers, social security numbers or passwords so they can update their records.
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Be aware of sites that offer some sort of reward or prize in exchange for your contact information or other personal details.
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Be aware of any site or email correspondence that asks you to send them money for any reason, especially if they are promising you a cash reward if you do.
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Clinton National Bank does not solicit personal information via email. Never provide personal information such as account numbers, social security numbers, or usernames and passwords in any email correspondence. If you feel that you have received a fraudulent email please feel free to contact us for verification.
Clinton National Bank has no control over and is not responsible for the subject matter, content, information or graphics of the web sites that have links here. Visiting these links are at your own risk. The accuracy, opinions expressed and other links provided by these resources are not investigated, verified, monitored or endorsed by Clinton National Bank. Please contact us with any concerns or comments.
