Fraudent E-Mails Claiming to Be From FDIC

E-mails fraudently claiming to be from the FDIC are attempting to trick recipients into installing unknown software on personal computers. These e-mails falsely indicate that recipients should download and open a "personal FDIC insurance file" to check their deposit insurance coverage. The "insurance file" may actually be a form of spyware or malicious code and may collect personal or confidential information. Consumers should NOT access the Website or download the executable files provided on the Website.

 

Security Breach on Visa Debit or Credit Cards

Please review the information below if you have been contacted regarding a possible breach in the security of your VISA credit or debit card.

Clinton National Bank was recently notified that a data breach occurred at Heartland Payment, a company that processes credit cards nationwide, mostly for restaurants and small businesses. Data breaches do not always lead to fraud and they rarely lead to identity theft.

In response to this data breach, Clinton National Bank is taking additional steps to ensure our customers' information is safe. If your card account data was potentially compromised, that does not mean data related to your account was taken or that fraud has occurred on your account. Please be assured that Clinton National Bank is actively monitoring the activity on your account, or a new card is being issued to you to help protect you from fraud.

You are also encouraged to monitor your account closely and let us know if you see any unauthorized purchases. If you have not already registered for PC Banking, our free online banking service, which allows you to monitor your account anytime, we recommend you do so. Visit our homepage and click on "Online Banking" to register for this convenient, free service.

 

Protecting Your Security

In a continuing effort to provide you, our customer, with up-to-date information regarding the safety of your identity and privacy, we have outlined the following best practices.

  • Never give out your bank or credit card account number over the telephone to someone who called you.

  • Never take money out of the bank and give it to someone you don't know.

  • Destroy credit card solicitations you receive in the mail, especially if they have checks attached.

  • Never disclose your Social Security number.

  • Always review your bank statements for discrepancies.

  • Never give out your ATM, debit card, credit card or disclose the PIN number.

  • Do not keep your PIN number in the same place you keep your ATM or debit card.

  • If you ever feel uncomfortable about any situation involving your money, call the bank or your local police department.

  • Remember that banks, insurance companies, investment managers and government agencies will never call you or email you and ask for your account number, PIN number or other non-public information.

 

Read More Security Tips               Read More About Credit Card Security